Legal
Privacy Policy.
Last updated: May 2026
Introduction
Yadah ("we", "our", or "us"), managed by SonsHub Media, is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit yadahworld.com (the "Site"), including any purchases you make through our shop.
Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.
This policy complies with the Nigeria Data Protection Regulation (NDPR) 2019 and, where applicable to users in the European Economic Area and United Kingdom, the General Data Protection Regulation (GDPR).
1. Information We Collect
We collect information you voluntarily provide to us when you:
- Submit a booking request (name, email, phone number, organisation name, event details)
- Send us a contact or enquiry message (name, email, subject, message)
- Subscribe to our newsletter (email address)
- Make a purchase from our shop (name, email, shipping address, payment information)
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data.
We use essential cookies so the Site can operate (for example session and security). If you opt in through our cookie banner, we may load privacy-friendly, aggregate analytics (Vercel Analytics) to understand how the Site is used — not for advertising or cross-site tracking. For full details see our Cookie Policy.
2. How We Use Your Information
We use the information we collect to:
- Process and manage booking requests from churches, organisations, and event planners
- Respond to your enquiries and contact messages
- Process shop orders, including payment and delivery
- Send ministry updates and newsletters (only where you have opted in)
- Improve and maintain the Site
- Comply with legal obligations
We will never sell, trade, or rent your personal information to third parties for marketing purposes.
3. Legal Basis for Processing (GDPR)
For users in the EEA and UK, we process your personal data on the following legal bases:
- Contractual necessity — to process shop orders and booking requests
- Legitimate interests — to respond to enquiries and improve our services
- Consent — for newsletters and ministry updates, and for optional analytics if you accept via our cookie banner (you may withdraw at any time, including via Cookie settings in the footer for analytics)
- Legal obligation — where required by applicable law
4. Payment Processing
All payments on yadahworld.com are processed securely through Paystack and Flutterwave. We do not store your payment card details on our servers. These payment processors are PCI-DSS compliant and operate under their own privacy policies:
- Paystack: https://paystack.com/privacy
- Flutterwave: https://flutterwave.com/us/privacy-policy
5. Newsletter & Email Communications
If you subscribe to our newsletter, we collect your email address for the purpose of sending you ministry updates, new releases, and event information from Yadah.
You may unsubscribe at any time by clicking the "unsubscribe" link in any email, or by contacting us at [email protected].
We process newsletter subscriptions under your consent. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.
6. Data Sharing & Third Parties
We do not sell or share your personal data with third parties except in the following circumstances:
- Payment processors (Paystack, Flutterwave) to process transactions
- Shipping partners to fulfil physical orders
- Email service providers to deliver newsletters and transactional emails
- Legal authorities, if required by law
All third parties we work with are required to respect the security of your personal data and to treat it in accordance with applicable law.
7. International Data Transfers
Your information may be transferred to and processed in countries outside Nigeria. Where this occurs, we ensure appropriate safeguards are in place in accordance with the NDPR and GDPR requirements.
8. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law:
- Booking requests: 2 years
- Contact messages: 1 year
- Shop orders: 7 years (for financial records)
- Newsletter subscriptions: Until you unsubscribe
9. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to access — request a copy of your personal data
- Right to rectification — request correction of inaccurate data
- Right to erasure — request deletion of your data ("right to be forgotten")
- Right to restrict processing — request that we limit how we use your data
- Right to data portability — receive your data in a portable format
- Right to object — object to our processing of your data
- Right to withdraw consent — at any time, where processing is based on consent
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.
Nigerian users may also contact the National Information Technology Development Agency (NITDA) regarding data protection matters.
10. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
11. Children's Privacy
Our Site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately at [email protected].
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: